How do I change my phone number?

If you have to update the phone number linked to your Gameflip account, you’ll need to go through a quick verification process to ensure your account stays safe and secure. Because your phone number is used for important actions—like logging in, receiving verification codes, and protecting your account from unauthorized access—we require direct assistance from our Support team for this update.

Steps to Request a Phone Number Change

1. Contact Gameflip Support
   Go to the Gameflip Help Center and click on “Submit a Request” to open a support ticket.
2. Include Required Information
   In your request, make sure to provide the following:
   • The email address registered to your Gameflip account
   • Your current phone number on the account (if possible)
   • The new phone number you’d like to use
   • A brief explanation of why you’re changing it (for example, lost access to the old number)
3. Verify Your Identity
   Our Support team may ask for additional verification, such as a photo ID or account ownership details, to confirm that you’re the rightful account owner. This step helps prevent unauthorized changes and protects your data.
4. Wait for Confirmation
   After submitting your request, our team will review it and make the necessary updates. The average response time is 1–2 business days, but it can vary based on ticket volume. Once completed, you’ll receive a confirmation email that your phone number has been successfully updated.

Important Notes

• For your protection, phone number changes cannot be made directly through the app or website—they must go through the Gameflip Support.
• Make sure your new phone number is valid and can receive SMS messages or authentication codes.
• If your old phone number was linked to two-factor authentication, you may need to re-enable 2FA using your new number after the update.

If you have any trouble or don’t receive a response within two business days, reply to your support ticket or contact Gameflip Support again for an update.