What Happens When You Reply "FRAUD" to a Gameflip SMS Verification

If you replied with “FRAUD” to a security SMS from Gameflip, this automatically cancels your purchase and locks your account as part of our anti-fraud protection. Here’s how you can follow the steps to regain access.

Why your account got locked

The “FRAUD” response signals that you believe someone else is using your account. In response, we cancel the transaction and lock your account until we can confirm it’s you.

Verification documents you’ll need

Please gather the following items to verify ownership of your account:

Identity Verification
• A selfie of you holding your ID Card or Driver’s License and a handwritten note saying “For Gameflip” with today’s date.
• Two clear, close-up photos of your ID Card (front and back). Passports are not accepted unless you reside in the UK, Russia, Ukraine, or Belarus.

Payment Verification
• A selfie of you holding the payment card you used—only the last four digits and your name should be visible.
• Two close-up photos of the payment card (front and back) showing only the last four digits and your name.

What to do next

1. Submit a support ticket and attach all required photos.
2. Once submitted, our team will review your documentation. You’ll receive instructions to upload these documents to your Gameflip account for final approval.
3. After verification is completed, your account will be unlocked and you can resume transactions.

We appreciate your cooperation in verifying your account and helping keep the Gameflip community safe for all users. If you have any questions or need assistance uploading your documents, feel free to reach out to our Support team.