It's crucial not to select "Complete Transaction" until you've actually received the item and confirmed that it matches the description provided in the listing. If the item involves a code, ensure you're able to redeem it successfully before finalizing the transaction.
Avoid proceeding based on any assurances from the seller about completing the transaction. Should the seller fail to deliver your item within the specified "Seller sends in" period plus an additional day, you'll be presented with the option to cancel your purchase. For instructions on canceling your order, please refer to the relevant guidance.
In instances where the seller provides a defective or incorrect item, a code that cannot be redeemed, or falsely claims delivery, you have the right to pause the transaction and initiate a dispute. Navigate to the order page, select "Hold Transaction," and clearly explain the issue in the provided text box. Attach any relevant screenshots to bolster your case.
By finalizing the transaction, you're acknowledging receipt and acceptance of the item, thereby concluding the transaction process.
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