Understanding the importance of safety in online selling, Gameflip offers the Gameflip Guarantee to all sellers at no extra cost. This guarantee is part of our commitment to protecting sellers every day, with continuous efforts to enhance the security of our marketplace.
The Gameflip Guarantee Provides:
- Escrowed Payments: To protect sellers from scams, payments from buyers are held in escrow by Gameflip. This ensures that buyers can only cancel transactions if an item isn't delivered within the specified time. Once a sale is marked as shipped, the payment is secured until the transaction concludes. Tip: For digital goods, consider using auto-delivery for quicker payment processing.
- Zero Chargeback Liability: Gameflip stands by every approved order, offering sellers protection against chargebacks. In cases where a buyer seeks an unauthorized refund or evades payment for a return, Gameflip handles disputes with payment providers, allowing sellers to focus on selling..
- Dispute Resolution Assistance: Should a dispute arise between you and a buyer, Gameflip will mediate to help find a resolution. For digital goods, documenting the transfer process through screenshots or video is advisable. For physical goods, capturing clear product photos before packing and shipping is crucial. Important: Retain receipts from gift card purchases for at least 6 months post-sale on Gameflip, as they serve as proof of legitimacy in potential future disputes.
- Reporting a buyer: Our team constantly monitors marketplace activities, but your insights are invaluable. If you encounter a buyer who seems to be violating our policies, please use the “Report” button on their profile. This quick action aids us in further scrutinizing buyer activities, enhancing protection for you and the entire Gameflip community.
Once more, the Gameflip Guarantee is available for free to all Gameflip users. As long as both your account and listings are in check with our Terms of Service, you are covered.
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