What do I do after I sold an item?

From the web or app, view the sold listing (Menu > Listings > Sold), and you will see the instructions on how to send the item to the buyer.  If you have our mobile (iOS/Android) app, you will receive notifications on your mobile device. 

Before sending the item, you MUST check that the buyer's payment has been confirmed by viewing it in Menu > Listings > Sold and following the instructions on the Gameflip site or app.  Gameflip must successfully collect the payment from the buyer before instructing you to send the item. Below is an example of what it could look like for an item you just sold.

Depending on what you sold, the instructions for you to send the item may look slightly different. Also, whenever you sell an item, you will receive an Action Required notification for sales of items set to manual transfer.

Coordinated Transfer

In a coordinated transfer, you can select the period for delivering the item to the buyer, and you must send it within the promised time frame. You must contact the buyer with his/her username (a.k.a. Gamertag, Player ID, etc.)  Via Gameflip messaging (on the transaction chat), you work out a date/time to meet virtually (e.g. inside the game) to deliver the item or similar means.

Sending a Code

If the item you sold is a code, you can send it (manually) using the instructions provided as shown in the example below. 

NOTE: We recommend using Automatic delivery (Digital Vault) for faster transactions for codes.

When choosing Automatic delivery, you need to type in the code or card Serial Number and PIN in the Digital Vault.

Any agreement made between you and the buyer MUST be through the messaging system provided by Gameflip so that we can help resolve any subsequent conflicts or disagreements.

Once the item is sent, you must mark the item as delivered by confirming and clicking the "I've delivered the item" button. Then, once the buyer completes the purchase, you will receive your sales proceeds.