When buying or selling codes, gift cards, or game items on Gameflip, you may encounter listings marked with a region/server restriction. Gameflip Region Restrictions indicate that a digital code, gift card, or in-game item can only be redeemed within specific geographic locations or dedicated game servers. Listings without explicit region tags are considered Global and valid worldwide.
Important Region Lock Rules
- Visual Indicator: A Locked Globe Icon next to the item price indicates a regional or server lock. Hover over the icon (on web) to view the exact country or server limits.
- Seller Disclosure Mandatory: Sellers must select the exact region/server in the designated listing field. Failure to declare a region lock voids seller protection and qualifies the buyer for a full refund.
- Buyer Responsibility: Purchasing a correctly disclosed region-restricted item for the wrong country voids Gameflip Guarantee refund coverage.
Seller vs. Buyer Responsibilities
For Sellers: How to List Restricted Items
- Select Region Field: You must clearly specify any region or server restrictions in the “Region Restriction” field of your listing.
- Title & Description Mirroring: Include the restriction in the title and description of the listing to reduce confusion (e.g., [US Region Only] or [EU Server]).
- Avoid Unsupported Workarounds: Do not instruct buyers to use VPNs or account region shifts in the description, as this violates platform policies.
If a code is region-locked but you don’t declare this restriction, the buyer may be eligible for a refund under the Gameflip Guarantee.
For Buyers: How to Check Restrictions Before Purchase
- Inspect Price Area: Look for the Locked Globe icon next to the listing price—it indicates the code has a region restriction.
- Check Region Details: Hover over the icon on the web (or review item tags on mobile) to confirm compatibility with your account region.
- No Globe Icon = Global: If you don’t see the locked globe icon, the item is considered global and can be activated in any region.
Buying a region-locked item incompatible with your account may mean the code cannot be redeemed or used as expected.
Gameflip Guarantee Coverage for Region Lock Disputes
| Scenario | Disclosed in Listing? | Gameflip Guarantee Protection | Eligible for Refund? |
| Code region-locked; seller declared restriction | Yes (Icon/Field present) | Not Covered (Buyer remorse/oversight) | No |
| Code region-locked; seller DID NOT declare restriction | No (Listed as Global) | Fully Covered (Does not match description) | Yes |
| Server restricted; buyer joined wrong server | Yes (Server declared) | Not Covered | No |
| Invalid/Used code regardless of region | N/A | Fully Covered (Defective code) | Yes |
How to File a Dispute for an Undisclosed Region Lock
If you purchased a code and later find it cannot be redeemed because you are outside the stated region, do not complete the transaction. In the event of an undisclosed region-locked code, you can open a dispute. We will review the listing details and issue you a refund if the restriction was not clearly described on the listing.
Make sure to check the region/server restriction before you buy or list, so you can avoid redemption issues and ensure a smooth, secure transaction for everyone involved.
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