Why Your Gameflip Purchase or Add Funds Is Under Review

Sometimes a Gameflip purchase or Add Funds is placed Under Review to confirm the transaction was authorized by you and to help protect your account from fraud.
 

Quick Answer

Most purchase reviews are completed within 8 hours. In some cases, reviews may take up to 24 hours, depending on the transaction details and whether extra verification is needed. If Gameflip requests verification information, submitting it quickly is the fastest way to finish the review.

If your purchase is Under Review:

✅ Most reviews finish in 8 hours (up to 24 hours).

✅ Watch your verified email for a verification request.

❌ Do NOT cancel and re-order. This resets your security queue and may trigger additional fraud flags.

❌ Don’t move the deal outside Gameflip.

How Long Does “Under Review” Take?

Typical review time

• Most reviews: completed within 8 hours.
• Some cases: may take up to 24 hours.

If verification is required

The review can’t be finalized until the requested verification is provided. You’ll be contacted directly if Gameflip needs more information.

Important: If requested verification isn’t submitted within 24 hours, the purchase will be canceled and refunded.

Why Was My Purchase Flagged for Review?

Reviews happen to protect buyers and reduce unauthorized transactions. A review may take longer when:

• Payment details don’t match your account info (name, address, phone).
• Information is incomplete or inconsistent.
• The transaction looks unusual or presents higher-risk.
• Additional checks are required to confirm you authorized the payment (including a text message in some cases).

To reduce future reviews, keep your account and payment details accurate and consistent.

How to Finish the Review Faster

1) Make sure your account details match your payment details

To reduce review triggers, ensure your name, address, and phone number match what your bank/card expects.

2) Respond quickly if Gameflip requests verification

If Gameflip asks for payment and/or identity verification, submit your documents as soon as possible so the review can continue.

3) Verify your Gameflip email and check it

If more information is needed, Gameflip will contact you by email. Make sure the email on your account is accurate and verified.

4) How to provide the 4-character code if requested

If you are requested to provide the 4-character code, please check this FAQ on how to locate it. If you only see 3 or 2 characters, please open a ticket to our support here.

5) Don’t cancel and repurchase to “skip” the review

Canceling and remaking the purchase will not skip the review process and may cause further delays.

If we request payment verification information, please submit it as soon as possible so we can continue the review process. If further information is needed, we’ll contact you by email, so make sure the email linked to your Gameflip account is accurate and verified. See how to update or verify your email address.

If we don’t receive the requested information within 24 hours, your purchase will be canceled and refunded. To reduce the chances of future reviews, we recommend verifying both your payment ownership and identity, and enabling multi-factor authentication (MFA) on your account. All verification information is encrypted, securely stored, and never shared with third parties.

Identity Verification Screens

Website: Document verification page after approval

App: Document verification section

Important Safety Reminder: Don’t Move the Deal Outside Gameflip

When a purchase is under review, some buyers try to “speed things up” by negotiating delivery or payment outside the platform (Discord, WhatsApp, Telegram, email, etc.).

Don’t do that.

Why:

• Gameflip protections (order tracking, disputes, evidence review) work inside our platform and the order page.
• Off-platform agreements are a common scam tactic.
• If something goes wrong outside Gameflip, Support may have limited ability to identify and verify what happened.

Keep communication, delivery, and payment inside Gameflip until the order is completed.

FAQ

Can I make the review faster by buying again?

No. Canceling and repurchasing won’t skip review and may delay things further.

What if I don’t receive a verification request?

Reviews can still be completed automatically. If Gameflip needs anything, you’ll be contacted directly. Make sure your email is verified and check your inbox/spam.

What happens if I don’t send the requested verification?

If Gameflip doesn’t receive the requested information within 24 hours, the purchase will be canceled and you’ll be refunded.