How to redeem a Steam Gift Card or Wallet Code

Redeeming a Steam Gift Card or Wallet Code adds funds directly to your Steam Wallet to purchase games, DLCs, and in-game items. You can redeem 15-character wallet codes via the Steam Desktop App, Web Browser, or Steam Mobile App. Here’s a step-by-step guide to help you redeem your Steam Gift Card or Wallet Code easily and safely.

Key Rules & Currency Restrictions

• 15-Character Format: Steam wallet codes consist of 15 alphanumeric characters (e.g., XXXXX-XXXXX-XXXXX).
• Currency Matching: Steam requires the currency of the wallet code to match the store currency of your Steam account.
• Gameflip Protection: The Gameflip Guarantee does not cover codes purchased in the wrong store currency or region.

Step-by-Step Activation Instructions 

Option 1: Redeem via Steam Desktop App

1. Open and log in to the Steam Client.
2. Click Games in the top navigation bar.
3. Select Redeem a Steam Wallet Code... from the dropdown menu.
4. Enter your 15-character code and click Continue.

Option 2: Redeem via Web Browser

1. Go to https://store.steampowered.com/account/redeemwalletcode and log in.
2. Type or paste your code into the Steam Wallet Code field.
3. Click Continue to apply the balance to your account.

Option 3: Redeem via Steam Mobile App (iOS / Android)

1. Open the Steam Mobile App and log in.
2. Tap the Wallet icon or go to Account Details.
3. Select Redeem a Steam Gift Card or Wallet Code.
4. Enter the 15-character code and tap Continue.

Troubleshooting Redemption Errors

If you encounter an error message when redeeming a Steam code, check the following:

• Double-check your Account: Make sure you’re signed in to the correct Steam account.
• Typographical Errors: Ensure the code is entered accurately, with no extra spaces or characters.
• Already Claimed: Confirm the code hasn’t already been used or expired.
• Currency / Region Mismatch: Note that some codes are region-locked—ensure your account’s region matches the code’s region and currency.

What to Do If the Code Is Invalid or Already Used

If the code matches your account currency but displays an "Already Redeemed" error, go to your Gameflip Purchase Page, click Hold Transaction, and open a dispute immediately to stop auto-completion and notify Support.

If problems still occur, contact Gameflip Support with your order ID and the code details for further assistance.