Activating a game or DLC key on Ubisoft Connect PC permanently links the content to your account. Follow these steps to redeem your code and start playing.
Before You Begin:
- Codes must be redeemed via the Ubisoft Connect desktop client on PC (keys cannot be activated on mobile or via browser).
- Valid activation keys follow a 16-character (AAAA-BBBB-CCCC-DDDD) or 19-character (AAA-BBBB-CCCC-DDDD-EEEE) format.
Step-by-Step Ubisoft Connect Activation Guide
Step 1: Launch Ubisoft Connect (Uplay) & Verify Account
Open the Ubisoft Connect (formerly Uplay) desktop application on your PC. Check the top-right corner to ensure you are logged into the correct Ubisoft account where you want the game registered.
Step 2: Open Key Activation
Click on your Profile Avatar in the top-left corner of the app (or press the overlay shortcut in-game). Select Key/Code Activation from the dropdown menu.
Step 3: Activate the Code
Type or paste your code into the Activate Product field. Ensure all letters are uppercase and all hyphens (-) are included. Click Activate.
Step 4: Download and Enjoy Your Game
Once accepted, a confirmation screen will appear. Click Library in the top menu to locate your new game and begin downloading. (DLC and add-ons will automatically load inside the base game).
Common Error Codes & Troubleshooting
| Error Message | Cause | How to Fix |
| "CD Key or activation code is not valid" | Formatting or typing mistakes. | Re-type in ALL CAPS with dashes included. Check for easily confused characters (e.g., 0 vs O, 1 vs I). |
| "This key is not valid in your region" | The code is region-locked to a different country. | Check your purchase details (e.g., Gameflip seller listing). If undisclosed, submit a dispute on the platform. |
| "Code already in use" | Key was previously claimed. | Confirm you aren't logged into an alternate Ubisoft account. If the key was pre-used upon delivery, contact your seller. |
| Temporary Activation Block | Too many incorrect key attempts. | Wait 60 minutes before attempting to enter the code again to clear the security cooldown. |
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