If your package appears stuck or has not moved in several days after being shipped via United States Postal Service (USPS), here’s what to do:
What we suggest you do
• First, contact USPS directly by calling 1-800-ASK-USPS (1-800-275-8777). They can provide more details since they prefer speaking directly with the sender.
• You can also open a support ticket with our team if there are further issues.
What to mention when you contact USPS
• Your tracking number.
• Date the item was shipped.
• Description of the item (as listed on Gameflip).
• Any delivery or scan updates you have seen so far.
What to remember
• Sometimes packages are delayed in-transit without any tracking updates—it does not always mean the item is lost.
• Allow a few business days for movement, especially if the parcel was shipped across large distances or during a busy period.
• If the package shows no movement after several days and USPS can’t provide a clear status, this may indicate it is lost.
By following these steps, you’ll be better equipped to work with USPS and our support team to locate the package or initiate next steps if it cannot be found.
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