Did you receive a tracking number for your recent purchase? Here’s how you can stay updated on your item's journey and what to do if there are any hitches along the way:
- Checking Shipping Status: If your seller has provided tracking for your item, you can easily monitor its shipping status directly from the order details screen. This keeps you informed every step of the way.
- Handling Shipping Delays: Sometimes, things don’t go as planned. If the seller hasn’t shipped your item within their specified selling period plus one additional day, you’ll see an option to cancel the order right on the order details screen. We recommend reaching out to the seller to discuss any delays before choosing to cancel.
- Cancellation Option: It’s important to note that if the seller has already marked the item as shipped, the cancellation option will disappear since the item is on its way to you.
- Dealing with Extended Delays: If your item hasn’t arrived and it’s been two weeks since your purchase, please be patient a little longer. After this period, feel free to contact Gameflip Support. We’re here to dive into the transaction details and help facilitate a cancellation if necessary.
We understand how important it is for your purchases to arrive on time and as smoothly as possible. Following these steps helps ensure transparency and resolution in case of any shipping delays. Our support team is always ready to assist with any concerns to keep your Gameflip experience positive.
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