How do I purchase and receive game items (skins)?

Found a cool skin or an in-game item you’ve been after on Gameflip? Great! Enjoy your purchase with full confidence. The Gameflip Guarantee makes sure your transaction is safe and secure until you’ve received your item.

Delivery Methods on Gameflip

There are three delivery methods the seller may use:

• Coordinated transfer — The most common method, where the seller and buyer trade, gift, or transfer the item directly within the game.
• Code redemption — The seller provides a code that you redeem in-game. Some codes are delivered instantly through “Auto-Delivery”; others are delivered manually after purchase. Check the listing notes for delivery timing and region restrictions.
• Bot transfer (Steam only) — Available for some Steam games: a Gameflip bot handles the trade once you’ve completed the purchase. Recommended for users familiar with Steam trading mechanics.

How to receive your item based on Gameflip’s Delivery Methods?

Coordinated transfer

1. Message the seller through the Purchase Page and agree on how the item will be transferred.
2. Log in to the game and follow the agreed method to receive your order.
3. After the transfer is done, make sure you’ve received the exact item you purchased.

Code redemption

1. You will receive the digital code either instantly or manually as specified in the listing.
2. In your game or platform, locate the “Redeem Code” option and enter the code accurately. Preferably copy/paste to avoid errors.
3. Confirm that the item appears in your account or inventory once the code is redeemed.

Bot transfer (Steam)

1. After you purchase, follow the on-screen instructions to initiate the trade.
2. Accept the Steam trade offer and proceed until the item shows up in your Steam inventory.
3. Return to Gameflip to confirm you received the item.

Reviewing and Completing the Transaction

Once you’ve received the item:

• Make sure it matches the listing description: game, version, platform, account and region restrictions, etc.
• You may take screenshots or record the trade for your records.
• When you’re sure the item is correct and everything is working, go back to Gameflip and click “Complete Transaction”. This signals you accepted the item and finalizes the sale.

Important: Do Not Complete Transaction If There Are Any Issues

Do not click “Complete Transaction” until you’re fully satisfied with what you received. After completing an order, the transaction is finalized, which means returns or refunds are no longer available under the Gameflip Guarantee.

What if there's an issue with the order?

If you didn’t receive the item, if it doesn’t work or doesn’t match the description:

• Use the “Hold Transaction” feature on the Purchase Page.
• Click “I have not received the item, or the item I received does not work or is not as advertised”. State your issue (e.g., non-delivery, wrong item, invalid code) and provide a screenshot or video proof.
• This pauses the auto-completion timer and allows you to open a dispute.
• Gameflip Support will review the case if necessary and help resolve it.
• Read our FAQ article: Step-by-Step to Open a Dispute for more information.

By following this guide, you’ll know exactly how the delivery process works for game items and skins—no guesswork, just smooth, secure trading.