Why do I get the "Login failed" error?

Receiving a "Login failed" error when trying to access your Gameflip account typically means the username you're entering doesn't align with our records. This issue can arise from a couple of different scenarios, particularly regarding how your account was initially set up:

Account Created Through Google or Facebook

Many users might not remember the exact method used to create their account, especially when it comes to the username. If you're unsure of your username or can't seem to recall having one, it's possible your account was set up through Google or Facebook. In this case, you don't need a specific username; instead, you can log in by selecting the Google or Facebook option directly on the sign-in page.

This approach bypasses the need for remembering a distinct username, streamlining access to your account through these third-party services.

Attention: Gameflip username has a combination of lower and upper case letters

The Gameflip login system is case-sensitive, so your account could have been created with a combination of lower and upper case letters. If that's the case, make sure that the combination of lower and upper case letters is the same every time you log into your Gameflip account. In case you are still getting the "Login failed" error, we suggest you:

1. Recover your username via SMS

If you've linked a valid mobile phone number to your Gameflip account, regaining access is straightforward. Simply use the "Forgot username" option found on the sign-in page. After selecting this link, enter the registered phone number associated with your account. Your username details will then be sent to you via SMS, allowing you to retrieve your account information efficiently.

2. Open a ticket to our support team

You can open a ticket to our support team by clicking here. Please provide a detailed explanation of the issue and screenshots to illustrate it. Our team will be happy to help!