Why is my sale On Hold? (Buyer Dispute)

If a buyer disputes your sold listing, it may be held for several reasons, including but not limited to: the item being defective or not as described, digital codes being invalid or already used, or the item not being sent or received. To address this, please take immediate action by:

1. Messaging the buyer within the purchase order to clarify the issue. Direct communication often leads to a swift resolution.
2. Following the provided instructions and submitting evidence to Gameflip that proves you delivered the correct and functional item.

Our team will examine the evidence from both you and the buyer to fully understand the situation. We may contact both parties for additional information or evidence to aid in resolving the dispute. Be aware that the transaction could be reversed based on the investigation's outcome.