When initiating a withdrawal or payout from our platform, it's important to understand that the time it takes for funds to reach you can vary significantly depending on the chosen payout method. Here’s a breakdown of what to expect from each method: Bitcoin Withdrawals:
- Processing Schedule: Withdrawal batches for Bitcoin are processed during business hours, specifically from Monday to Thursday, between 8 AM and 12 PM PST. This schedule is crucial for planning your withdrawals.
- Payout Status: Once your withdrawal request is captured by a payout batch, its status will change to "In Transit," indicating it is on its way.
- Arrival Time: The funds are expected to arrive in your Bitcoin wallet within 20 minutes to 6 hours after the batch is processed. This time frame largely depends on the current confirmation times of the Bitcoin blockchain, which can fluctuate due to network congestion.
Payoneer and Skrill Withdrawals:
- Review and Release: If your payout is temporarily held by our system, it will be reviewed and potentially released within 24 hours on business days. This review period is a security measure to ensure all transactions are legitimate.
- Transition to Transit: After release, your funds will transition to "transit" status. The subsequent processing time until the funds are available in your account will depend on the specific payout provider you have chosen.
Understanding these nuances ensures you can better plan your finances and manage expectations regarding withdrawal times. Each payment method has its own set of rules and timelines, influenced by both our internal processes and the external processing times of the payment networks involved.
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